Do: use the Connect app to run a super-intelligent WiFi home scan. It has made no difference and checking on the VM connect it shows the the camera isn't connecting to th. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2. Recycle or return your kit. Up to 3 WiFi Pods if needed. At least 30Mbps download speeds in every room or £100 one-off credit. on 10-06-2022 10:07. <link rel="stylesheet" href="/support/help/check-services/styles. uk) A tiny white LED flashes to let you know the device is setting itself up and. Signed up to 1G wifi. It is a Mesh system. 0c9821507a37ee02. fish tanks) Away from baby monitors and cordless phones. However they can be chargeable depending what package you on. 1. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. 8 Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Disable Wi-Fi - Linksys. Spent 6 hrs try to sort on customer services whatsapp chat, being fobbed off and told needed to pay for the hub 5 pods. Video guide prepared by Luqman Khan Here is with how to self install virgin media pod. After I installed it, the first one wouldn't connect. We’re so confident in this technology that we’ve launched. See more. Disconnect your old Hub. 1. •Channel Optimisation must be left on. Hi, I’m looking at how to order Wifi pods, I’ve run the diagnostics in every room via the VM Connect app. We’re so confident in this technology that we’ve launched. My current setup consists of 1gb Hub 4 and 3 wi-if pods. You can't use the TP Link plugs with the VM pods. Virgin Media Television; For business; Webmail; Sign-in; My Virgin Media. To verify click here. The app’s available to all Virgin Media Broadband customers. . Hi, I received my new Hub5 yesterday and have the same issues, 3 pods are now not working. Virgin Phone Switchover. Considering ordering one. I now have three but all of them say their connection is just fair. Forum; Apps. Hi @stuandjan1966 . It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Connect app informs me we have zero wifi in one bedroom and not much more in the kitchen, and suggests ordering a wifi pod. Options. 4) All Pods will work in exactly the. In preperation for it coming I renamed my wifi back to the default SSID on the router along with the password, as I had previously just changed the details to avoid having to go round all my appliances to. After the setup is complete, the Wi-Fi pod will automatically connect to your router and start broadcasting a new wireless network. Welcome to Virgin Media’s help and support page. You might need to turn the WiFi Pod that’s connected to your device off and on again for it to be recognised and added to your network. Virgin Mobile. Options. Exceptional features of WiFi Max . The charge is to cover the costs incurred by us when arranging the transfer and set up of your services at your new address. However since you only ordered your first pod on the 21st July we have to wait a minimum of 5 working days before sending another. How would I go about connecting the current 3 pods to the new Hub 5? There doesn’t seem to be any setup guides online, or the connect app; there was a question raised on this forum but the OP didn’t seem to respond back to the VM technician. Remember, have your Virgin Media network name and WiFi password ready. Gaming Support. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. £5 a month extra doesn’t sound like much, but £60 a year. Here you’ll find all the help you need for Virgin Media related problems and issues. If you’re in the UK you’ll see 'Virgin Media' in your list of available WiFi networks. In a spare bedroom that is being used as an office, according to the Connect app, I am getting a signal strength of. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB. At least 30Mbps download speeds in every room or £100 one-off credit. Then Start the scan again. Then Start the scan again. To get started, all you need to do is plug in your WiFi Pod and pair it with your. Further exclusions & legal stuff apply. . That means double the mobile data on every eligible O2 Pay Monthly plan in your household. If you’re having problems with our broadband connection, visit our improve WiFi connection page. In the end, I took a punt and went with Amazon's Eero system. 3 weeks ago. Our new WiFi Max service allows you to have up to 3 pods. WiFi hotspots. Terms of guarantee vary by provider. Hi everyone, I had a mesh WiFi system which unfortunately malfunctioned so stuck with just using the HUB5. Options. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. This is a great question! The pods need to allow Ethernet Backhaul to be useful to those with Ethernet networks around the home. Manage Your Account. Hi BenHawkeye . Backed up by signal-boosting mesh WiFi Pods and Intelligent. The Virgin Media Connect app is the control unit for your WiFi. It’s a simple solution and should work for you. Further exclusions & legal stuff apply. Told to wait 14 days before ordering Pods. At 1,130Mbps, Gig1 Fibre Broadband’s average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming. It lets you run a super-intelligent WiFi home scan to smooth out any snags, manage your WiFi Pods, and pause WiFi to any device when you need to – perfect for when it’s the. Scan complete, Tap continue. I believe you need to complete the scan using the Connect app and if any 'deadspots' are detected the app will let you order the pods, which may help. - Not all support team members are aware of this information when providing assistance. Late wifi installation - no alternative provided! in QuickStart, set up and connections yesterday Wi-Fi still not working with hub and 2 pods in Networking and WiFi yesterday Intermittent Internet & TV in Networking and WiFi yesterdaySo when I plugged in the WiFi pod the virgin home plugs stoped working and not I can't find them on the WiFi. Account - Mobile. Wi-Fi pods. Re: Wifi pods. The two WiFi pods are not working because they are paired to the previous Hub 3. Jow can I check if I'm getting kne. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. TV. Our home scan feature will guide you from room to room to carry out WiFi speed tests. Plume supports Ethernet backhaul. Wi-Fi extenders are devices that increase the range of the Hub’s wireless signal, giving you a stronger and more stable connection over more of your home. It's 0800 953 9500 and you will need the Hub/Pods serial number/MAC address from the barcode sticker, and your account number. Gaming Support. You can place it in a mains socket anywhere in your proeprty. Introducing Smart WiFi. . 1 ACCEPTED SOLUTION. If it is poor again after the rescan, it. It’s airtime fairness feature helps share WiFi throughout the home so all devices (and people using them) get the connection they need from the Hub 3, 4 or 5. 0 routers with Plume ‘s smart home Mesh WiFi system in order to deliver improved wireless connectivity around your home. I suggest cancel the VM Wi-Fi pods and buy a pair of Wi-Fi repeaters that you can configure to use with any ISP. QuickStart, set up and connections. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. When I rebooted the router things improved. Virgin media pod is an intelligent #wifi extender. My advice for anyone with the pod problem would be to arrange a technician to call. They should, but will need a factory reset to get the new Hub 5 SSID and password setup. Network Engineer needed please - continued intermittent issues technicians cannot resolve in QuickStart, set up and connections 2 weeks ago; Activation Issues in QuickStart, set up and connections 3 weeks ago; Virgin Media Always Going Down and Lag Spiking (READ) in Networking and WiFi 3 weeks agoAs long as all of the above points are all met then the Pod should automatically connect to your Hub's Wi-Fi and begin broadcasting. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. 5) It’s plugged in directly next to the router for the best connection. The hub is positioned in front room, with the Wi-Fi pod upstairs. TV box - 15 mins. Our Power Pods (PP01) are for less busy households that may need a bit more of a boost than just the Hub, this also has one Ethernet port to connect to consoles/laptops/PC's or. 1 ACCEPTED SOLUTION. The home scan feature will guide you from room. To get started, all you need to do is plug in your WiFi Pod and pair it with your Hub 3, 4, 5 or 5x. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers. Hub4 is the issue if anyone is having issues with intelligent wifi pods in future. Do: use the Connect app to run a super-intelligent WiFi home scan. 01-04-2023 01:12 - edited 01-04-2023 01:46. The key difference – apart from the colour – is that a WiFi Pod (white) plugs straight into a socket, while a WiFi Pod (black) has a power cable that connects the Pod to your power socket. - The new routers currently do not have a router mode (at the moment). 0 and 4. Plug the other end of the power cable into a wall socket. If you have wired boosters, you can skip to step 2. HomePass works with all internet service providers and uses cloud-controlled adaptive WiFi pods to create a self-optimising WiFi network throughout. The pods can only be sent out one at a time too. Broadband, TV and Landline offers. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. 0c9821507a37ee02. Up to 3 WiFi Pods if needed. Try moving the Pod close to the Hub, and clear the app cache on the phone. You can then run an ethernet cable from a Pod to your device. Download the Virgin Media Connect app now. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. WiFi Pods and Boosters. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. 1 Kudo. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. 1 Kudo. Scan complete, Tap continue. TiVo. Hanniballecky. Up to 3 WiFi Pods. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. Speed. And that’s not all – if you’re a Virgin Fibre customer with Maxit TV, you can get an intelligent WiFi. There is no Wi-Fi detectable at all in two device locations. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB 5. The way it works is simple - the VM supplied SuperHub broadcasts 5GHz and 2. Call the equipment activation number they may be able to help. Our new and improved two-step speed test guides you around your home room by room, testing WiFi performance in each one. I've gone into the Hub and everything is set-up as it should be: - Not in Modem Mode - 2. Excludes broadband faults and broadband network outages. . Apps and extras. Remove all other WiFi boosters & 3rd party extenders (Netgear, TPlink etc) Plug in the new WiFi Pod halfway between the Hub and where you’re experiencing poor WiFi. After it has done this, it suggests that you 'rescan' the room. One mesh WiFi Pod working with the WiFi Hub should give great WiFi coverage around your home. Rather than a hardware upgrade alone, Intelligent WiFi Plus is a combination of software, available for the Hub 3 and Hub 4 routers, and plug-in satellites called WiFi Pods. For those who live in. With the Hub still "switched on" throughout, press the reset pin in firmly with paper clip/SIM tray tool or similar "thin thing" and hold it firmly for at least 60 (a timed sixty) seconds, release the pin, leave for 5’ to stabilise - dont manually switch it off at any time. Please try the below steps as it should help if a Pod is needed; • Tap Start the scan. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. I can think of is to connect a separate wireless access point to the VM pod via ethernet and use the wireless access point as a dedicated network for my legacy devices. TV on the go. The VM Pods link via wireless, their Ethernet port is for a devices that do not have in built WiFi, (. See where this Helpful Answer was posted. . The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Think of it like a relay race, passing the signal to a fresh runner, ready to. Virgin Mobile. Broadband, TV and Landline offers. Adduxi. " Virgin seem to have disabled this feature and only support output from the Wifi Pod's ethernet port. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Options. Hi Leea56 when you setup the pods and have waited 24hrs for them to optimize the best way to get the most out of them is to everything off the uses wifi and then turn them all back on that way they will connect to the strongest wifi signal to them. on 16-08-2023 20:44. WiFi hotspots. Phone. No, the WiFi Pods only work when the Virgin Media Hub is in Router Mode, with a single SSID and Channel Optimisation enabled. The SSID must be password protected. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. Email. 2) I am in router mode. Connect the power cable to the back of your pod. It will identify the blackspots and allow you to order one Pod to start with. V6. Turn your TV on and get connected. This guide looks at how Virgin Media's. They’re coded to your router when you order them from Virgin. Here you can change your network name (SSID) and password, choose which. Pod now working. At least 30Mbps download speeds in every room or £100 one-off credit. How to get your Virgin Media Wi-Fi booster for free. Up to 3 WiFi Pods. (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Fibre optic. Wait 2 mintues for Scan. The app checks wifi strengh and then tries to improve the router. Tap Add a room, Tap the room you're in. Hi Andybeech, Thanks for using the Community Forums to get more information on our WIFI Pods, I am sorry if there has been some confusion with them 😥. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. £8p/m extra or included with Gig1 or Volt. Are the Booster pods free? Virgin Media advises these. Phone. To change your network name and password, go to the Broadband tab, tap the menu symbol in the top right corner and tap on WiFi networks. VM will only allow you to order 1 every seven days to the maximum of 3 pods, When checking speed etc from the pod remember to disconnect your wifi on your device and the then reconnect, try this first standing over the pod, then move further away and see what happens. 10 out of 10 for the engineers service. CCTV. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. on 26-07-2022 12:43. Hi @stuandjan1966 . If you’re familiar with Boosters, also called Powerline, you can skip this bit and go straight to the next page. Options. Virgin Fibre Areas only. 2. The SSIDs must be the same and broadcast enabled. css"> <iframe aria-hidden="true" title="GTM" src=". Broadband. The pods can only be sent out one at a time too. QuickStart, set up and connections. A vm engineer has sent me a WiFi pod which isn’t compatible with a Hub 4 in Networking and WiFi yesterday; How can I get a Wifi Pod in Networking and WiFi yesterday; Told to wait 14 days before ordering Pods. I have tried turning the pod off and on and it goes green followed by no light but the app is only showing one pod which is the new one. As long as all of the above points are all met then the Pods. Smart WiFi Pods. QuickStart, set up and connections. If you need a second or third mesh WiFi Pod, sign in to My Virgin Media here, click on Your Package and follow the steps in the WiFi Max tab. Networking and WiFi. Connect the power cable to the back of your pod. As you have an internet service provided via a Hub 3, the Wi-Fi pods are being charged at £8 per month each or £192 per year for the pair. Virgin Mobile. Then order the second Pod by calling 0800 064 3850. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to create a seamless mesh network. I've put the pod in the conservatory just over 3M from the camera. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. They are free if you are on the Gig1. The SSID must be password protected. . Virgin Media Hub 5 Wi-Fi 6 GIG 1 ReviewWatch more Home Networking videos Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. com#gig1 #wifi6 #rou. Yay!! The engineer was very helpful and made sure everything was set up to connect to new router . Follow our easy step-by-step guide to install and activate your WiFi Pods and get ready to experience the best of Intelligent WiFi. You can use the two ethernet ports to connect other equipment or another VM wifi pod. I have had three Intelligent WiFi Pods for some time not but during the last week I noticed that in a room where I have one the WiFi speed at my Android phone had dropped off considerably, so low that it was not possible to browse. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 168. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed #blackspot F. Complaints. You can run a super-intelligent WiFi home scan to detect snags and speed up your connection around the house, and all without leaving the sofa. <link rel="stylesheet" href="/support/help/check-services/styles. My Virgin. - The 5x hub is connected via optical cable, not coaxial. Options. . on 04-04-2023 10:37. Some customers will get this “ at no extra cost “. Pod will need reactivating on the New Hub - on your account so. This’ll only take a few minutes, depending on how many WiFi Pods are connected. Virgin sent me the hub 4 a few days ago as part of my volt benefits. 1 ACCEPTED SOLUTION. . Very Insightful Person. Sometimes you do need a second pod and the rare time, a 3rd. One is the room above the router, other two are in the room next to the router so can’t really get them much closer. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability. Excludes broadband faults and broadband network outages. The units offer WiFi pod performance for Virgin Media customers significantly better than a cheap wireless extender. I managed to get a live chat yesterday. To run the scan, simply connect to your. on 02-06-2023 09:00. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. 4. Email. Tap Start the scan. Connect your pod to your router using an Ethernet cable. WiFi Pods are a brilliant and affordable solution for combatting wireless signal dead zones around your home, delivering a strong connection to every nook and cranny. The connection lights will appear orange on both devices, before eventually flashing green. If the scan picks up that you need a pod it will allow you to order some. If that doesn't work you can also call by calling 0800 064 3850 to order a pod (they will only send out one at a time, and there must be an interval of at least one week before a second order will be accepted) Call around 8am if possible when lines first open and are least busy. Networking and WiFi. . Typically, extenders are linked through a wired port using an Ethernet cable. However it’s still starts with green light then goes to to constant blue light flashing. 0, as part of Virgin's wireless network, these pods seem ideal as a simple "plug in and get set up" style. I suspect it is the hub 4. --------------------. 0 Kudos. ” Also, ”A third WiFi pod can only be installed by a technician after reviewing the in-home setup and is included at no extra cost as. The pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they £8 a month. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I’ve recently tested my Wifi speed using the VM Connect app and have several rooms below 30Mbps download speed. a WiFi Pod will be sent in the post and doesn’t require an engineer visit to set up. From there, the setup is nice and simple. Further exclusions & legal stuff apply. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. If any more are needed they can be supplied up to a total of 3. But the kitchen is 12mb and the bedrooms upstairs range from 13mb to 22mb, one of which is used for my o. This will include creating a new network name and password for the pod. I now get excellent WiFi throughout my house. Available with M50 broadband or faster. He swapped out my Hub4 for a Hub5 and it's all working. Hub 3: Reset Hub back to Factory Settings. I have situated my router in the hall. Sorry to see you are having problems ordering the wifi boosters. on 11-07-2023 21:26. This shiny new version of the app is the control unit for your WiFi that helps get your Virgin Media broadband up and running. on 13-03-2023 22:30. This includes free WiFi Pods to extend the signal around your property and its WiFi Max Guarantee. I note when looking - 5214168. You could put a WiFi Access Point on the end of the network cable. • Wait 2 mintues for Scan. This will include creating a new network name and password for the pod. No, it doesn't need to be cbaled into the hub. Re: Wi-Fi pods never arrive. Welcome to the community and thanks for taking the time to post here on the forums. on 12-04-2023 21:19. We are on the Volt 1GB package with generally fast enough speeds for us to both work. VM will only send out one WiFi pod at a time, and there must be at least 7 days before ordering each one. I think Virgin really let themselves down in this area. I’m new to Wi-Fi pods. Tap Start the scan and then. £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with. Optimisation complete, Tap Rescan room, Tap Start Scan. 12 January 2021. So 1 out of 10 for customer service. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Hi, I have just been changed to volt package on the 28th December. Unable to connect Wi-fi Plinth heater to phone in Networking and WiFi 31 minutes ago; Coax cable extention in Networking and WiFi 42 minutes ago; Extending Internet Reach in QuickStart, set up and connections 3 hours ago; Returning kit in Networking and WiFi 4 hours ago; broadband upgrade in Speed 4 hours agoSupercharged connectivity: Up to 3 WiFi Pods if you find any WiFi blackspots in your home, and use your O2 phone or sim in 75 destinations, with O2 Travel Inclusive Zone. Hi I recieved my 2nd WiFi pod today. on 13-09-2022 22:00. Time to Boost your WiFi. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. on 28-03-2023 06:18. . Your online account, will give you access to your bills,. If the mesh WiFi Pod’s placed near your device, like your games console, it’s always a good idea to plug it in. Smart WiFi Pods. WiFi pod has been blinking for days now. VM Agents confirm order of a WiFi Pod but nothing happens in Networking and WiFi Friday; WI-FI in Networking and WiFi Friday; New hub 5, new WiFi pod in Networking and WiFi Friday; Need WiFi Pod for 5x Router in Networking and WiFi Thursday; White wifi pods not connecting to new hub 5 in Networking and WiFi TuesdayAfter having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. WiFi Pods and Boosters. Tap Add a room, Tap the room you're in. Then Start the scan again. Still some rooms on higher floors/past concrete with speeds much lower <100 even<50. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. Hi @jm300. Just make sure your mobile is on the correct VM wifi network and not using any VPN's. Virgin Fibre Areas only. Virgin Media Price Guides. He said he will request this but I haven't heard anything about this which was 2 weeks ago. I cannot access my website in Networking and WiFi yesterday; WIFI Pod (Black) not working with new Hub 5x in Networking and WiFi yesterday; App not working in Networking and WiFi Tuesday; A vm engineer has sent me a WiFi pod which isn’t compatible with a Hub 4 in Networking and WiFi Tuesday; How can I get a Wifi Pod in. You need to use the Connect app to perform the Home Scan in the area where the signal is low(est) . I also have one WiFi Pod which seems to work well with the new Hub while on WPA 2 but cannot connect when I switch over to WPA 3. Loses signal at times too. You can use an extension lead but you may see some degradation on the service vs having the equipment plugged into a mains socket. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. Connect the coaxial cable to your new Hub and secure it with a. Speed. Reply. Tap Add a room, Tap the room you're in. Hub 5 with 2 pods, one cabled the other Wi-Fi connected. Once you’re all set-up, the Virgin Media WiFi Pods are designed to reduce the impact of neighbouring WiFi networks by automatically changing settings to stop interference. The sounds of stroking and scratching the cardboard box, the tearing of tape an. Phone line - 5 mins. You can use the. It’s just taken so long to get this resolved. Virgin Media WiFi pods are designed for easy plug-and-play setup with the Intelligent WiFi Plus app. However best to try it in the same. A WiFi dongle is a small device that slots into a computer’s USB drive. Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. Tap Optimise WiFi now if an option. The pods like Factory settings pretty much to work properly, sometimes the phone team mess with settings to fix issues and that might be the problem. Up to 3 WiFi Pods if needed. 2. Either spend around £100 on a decent entry level mesh wifi system (eg the TP-Link Deco M4 that I use, or the similar S4, but not the E4), or rent some VM pods that create a quasi mesh system. The app guides you through optimal pod placement and handles configuration. I have ordered some new virgin/plume WiFi 6 pods which are due to arrive this week which will boost that up to around 850mbps from the independent reviews I've seen.